Orders

Orders processed over the phone will be dispatched upon receipt and clearance of your chosen payment. The minimum order is now £5.

We accept most credit and debit cards via PAYPAL or you can pay by cheque or postal orders. We currently only accept payments in Pounds Sterling though other currencies are being considered.   Should you choose to pay by cheque, please write your order number on the reverse, not forgetting to include postal charges and send to the address listed under the contact tab.  

Orders processed online before 4pm will be downloaded on the same business day.  If orders are placed after 4pm, it will be assumed as being received the next working day.  Our working days are Mon to Fri, 9am until 4pm.  Orders are usually dispatched on the same working day, except during busy periods.  If your item does not arrive within 11 working days, please notify us by e-mail and I will explain what course of action needs to be completed.

Postal Charges

Whilst we realise that postal charges can fluctuate from mail order company to mail order company, we have tried to achieve a realistic balance.  We use high quality padded bags, your goods are always packed in fresh grip seal bags and are packed to the highest standard.  This method is barely reflected in the postal charge - its a service in which we pride ourselves in providing as part of our standards.

Our postal charges to UK addresses are calculated as follows - revised to bring you more savings!

For orders up to £10.00 the postal charge is £1.50 (p + p)
For orders between £10.01 to £25.00 the postal charge is £2.50(p + p)
For orders between £25.01 - £39.99 the postal charge is £3.00 (p + p)
For orders of £40.00 and above are postage free

Our postal charges to addresses outside the UK, including "signed for" are as follows:

For orders up to £10.00 the postal charge is £8.00 (p + p)
For orders between £10.01 to £20.00 the postal charge is £9.00(p + p)
For orders between £20.01 - £50.00 the postal charge is £10.00 (p + p)
For orders above £50.01 is  £12.00 (p + p)

We have had to apply postal charges for high amount orders due to the bulk size of sale items - so sorry

Security

Please be advised that your credit/debit card details are NEVER passed on to us.  Only your actual payment is passed to us once it has cleared the paypal authorisation.   Your online payment queries should be addressed to paypal as we are not responsible for paypal errors however if you are suffering payment problems we can try and assist you with your queries.

Refunds/Returns

If, after you have purchased your goods you have changed your mind or you are not completely satisfied, please send the parcel back to us, within 7 days, whereby we will ensure you receive a full refund.  Returns must be paid for by the customer and it is advised that the customer obtain a proof of postage to safeguard items going missing in the post. Your statutory rights are by no means affected.

Health and Safety

Some items require adult supervision and should be kept away from small children due to potential choking hazards and cuts from sharp implements.  These items being craft wire, craft blades, rhinestones, paper roses, Beads, tinkerbells, confetti, resin hearts, ivy etc.  Ribbons may present strangulation if being handled by small children.  Please also be advised that items are packed in small, plastic grip seal bags. Whilst these bags will not cause suffocation on the same scale as shopping bags, they can present a hazard if chewed or placed near the face/nose.  It is your responsibility as an adult to keep such items away from small children - particularly those aged 5 and below.

The Offensive Weapons Act 1996

Under the Offensive Weapons Act 1996 it is an offence for anyone in the UK under the age of 16 to purchase a knife or similar cutting tools that could be used to harm others.

In purchasing from this site, you are accepting the terms and conditions on this page and certify that, should you be purchasing a knife, you are over 16 years of age and agree to provide Dies to Die for with truthful and accurate information and to act in accordance with the aforementioned act.

Data Protection

Due to Tax purposes, your details will be kept on a live and manual database for a minimum 5 years.  From time to time "Dies to Die for" will run advertising campaigns and special offers promoting details relevant to this website only.  If you do not wish to receive any literature or promotional leaflets, please e-mail me at TRACY@DIESTODIEFOR.COM and I will prevent such campaigns from being posted to your address.  I do not pass information whatsoever to any 3rd parties and your details are kept in the strictest of confidence.  Any credit/debit card information is kept solely with Paypal and is NEVER made available to me.  Your online shopping is perfectly safe and secure. 

By ordering from and making a payment to "Dies to Die for" it is deemed that you have accepted our terms and are made fully aware and are understanding of the safety policies, notices and information supplied by us.